I Tech Care LTD – IOK Solutions ltd
itech care ltd logo

Client: I Tech Care LTD
Location: Wolverhampton, West Midlands
Service Provided: Website Development & Future Ecommerce Planning

🧭 Project Background

Following the end of the COVID-19 pandemic, I Tech Care LTD needed a strong online presence to advertise its services and provide customers with an easy way to enquire about electronic device repairs. The company wanted a solution that showcased all its offerings and streamlined communication with potential clients.

🎯 Mission

Our mission was to design and deliver a professional website that served as both an information hub and an enquiry platform, helping I Tech Care LTD reconnect with customers and grow its business post-pandemic.

🔧 Actions Taken

  1. Website Design & Build
    We created a modern, responsive website that clearly presented the company’s services, including electronic device repairs and other technical solutions. The site was optimised for mobile and desktop, ensuring accessibility for all users.
  2. Integrated Enquiry System
    A user-friendly enquiry form was implemented, allowing customers to request repairs or ask questions directly through the website. This reduced reliance on phone calls and walk-ins, improving efficiency and customer experience.
  3. Location Update
    Since the initial launch, I Tech Care LTD has relocated from Walsall to the outskirts of Wolverhampton city centre. We updated the website to reflect the new location, ensuring accurate contact details and local SEO optimisation.
  4. Future Development Plans
    The next phase for the website includes building an ecommerce platform to allow the company to sell spare parts and other equipment online, expanding its revenue streams and customer reach.

🚀 Results & Impact

  • The website has provided a professional digital presence, helping I Tech Care LTD attract new customers and manage enquiries effectively.
  • The relocation update ensured continued visibility and trust among local clients.
  • Planned ecommerce integration will position the company for future growth and diversification.