Client: Powis Travel LTD
Location: Wolverhampton, West Midlands
Service Provided: Website Development with Enquiry System
🧭 Project Background
Millard Travel LTD, originally focused on airport transfers, faced similar challenges to Powis Travel LTD. The company was overwhelmed with social media enquiries and lacked a centralised platform to manage bookings and showcase services. They approached us for a solution that would streamline communication and improve customer experience.
🎯 Mission
Our mission was to create a professional website that provided clear information about Millard Travel LTD’s services and included an integrated enquiry system to reduce reliance on social media messaging.
🔧 Actions Taken
- Website Design & Build
We developed a modern, responsive website that highlighted all available services, including airport transfers and private hire options. The design was clean, user-friendly, and optimised for both desktop and mobile devices. - Integrated Enquiry System
A custom enquiry form was implemented, allowing customers to submit requests directly through the website. This system enabled Millard Travel LTD to respond promptly and manage bookings efficiently. - Ongoing Development
Since launch, the website has evolved alongside the business. As Millard Travel LTD expanded into personal private hire while continuing airport transfers, we updated the site to reflect these changes and enhance functionality.
📊 Results & Impact
- The website has significantly reduced reliance on social media for enquiries, creating a more organised and professional booking process.
- Millard Travel LTD now has a strong online presence that supports both airport transfers and private hire services.
- Continuous improvements ensure the site remains aligned with the company’s growth and customer needs.